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Return & Refund Policy

Thanks for shopping at Centerlight!

If you are not entirely satisfied with your purchase, we're here to help.Returns - www.centerlight.com/rr

After receiving your products from CENTERLIGHT Inc., you have five business days to perform a quality check and inventory.

If something is missing, or if for any reason you want to return your item;
You must download our RMA form here: centerlight.com/rma, fill out the form, and email it to info@centerlight.com

Once Centerlight approves the RMA form, you must return your item(s) to the address depicted in the RMA form within five business days after approval.
To be eligible for a return, your purchased item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Custom Lighting orders are not eligible for returns.*

*Custom lighting orders are any products made to order or modified in any way tothe clients’ specifications, which are but not limited to; RTS, XTR, QUATTRO, DRAGON, MAGFINITY, ULTIMATE, NS, VS, and TUBO Series. Modifications Including but are not limited to; cutting to size, custom color, drilling, or alterations in any other way.

Shipping returns

You will be responsible for paying for your shipping costs for returning your item.Shipping costs are nonrefundable.

Refunds

Once we receive your item, we will inspect it and notify you that we have receivedyour returned item. We will immediately notify you of the status of your refund afterinspecting the item.

If your return is approved, we will initiate a refund to your credit card (or the originalpayment method).

Centerlight will subtract a 30% Restocking fee from your refund.

You will receive the credit within a certain amount of days, depending on your cardissuer's policies.

Custom Lighting orders are not eligible for refunds.*

*Custom lighting orders are any products made to order or modified in any way to the clients’ specifications, which are but not limited to; RTS, XTR, QUATTRO,DRAGON, MAGFINITY, ULTIMATE, NS, VS, and TUBO Series. Modifications Including but are not limited to; cutting to size, custom color, drilling, or alterations in any other way.